“Dwight & Darrick were great at helping me realize the value of being a word smith with the customer. Having confidence in discussing different options and cleaning up my conversation with clients has left me more comfortable with myself being able to project that confidence to my clients”.
“Refined Consulting has brought me a level of confidence in the materials that are on my truck so that I can educate my clients on the things we have available that can improve their lives. They have shown me the importance of learning my truck, knowing my stock and keeping adequate stock of the right items which keeps me efficient during and between calls. I now have the awareness of the value of customer service for each and every client I come in contact with”.